Questions
and answers.

We don’t drop your photo into a fixed template. We lay out each plaque to suit the photo you send, and give the picture as much room as possible. Their name, dates and any short line are fitted around it.

No. We turn your photo into a fine-line engraving with our design tools, including AI-assisted tools, then check and finish every design by eye before you see it.

Our example pets and their photographs are illustrations. Room and garden scenes are labelled mock-ups made with the exact artwork. The real finished engravings from Portraits in Metal are labelled separately.

It is 7 inches across (178 mm) and 1.5 mm thick, in stainless steel or brass. A small wooden easel stand, which we make ourselves, is included. It is an indoor keepsake.

Its plate is A5, 148 × 210 mm, in 1.5 mm stainless steel or brass. The bottom folds into its own foot, so there is no separate stand to assemble.

The plate is A5, 210 × 148 mm. The plate and its pointed stake are one piece of stainless steel, about 500 mm from top to tip.

Gently push it into soft soil in a border or planter. With around 20 cm in the soil, the top sits about 30 cm above ground. Do not hammer the engraved plate. Avoid paths and mowing areas.

Ask the cemetery or land manager first. Their rules may limit the size, material and way a memorial can be fixed.

No. Years are enough, and dates can be left out altogether. Tell us what feels right for your pet.

Keep it short: their name, dates or years, and one short line at most. The picture gets most of the room, so a few words look best. We show the actual fit on your preview.

These plaques are led by the picture, so there is room for a name, dates and a short line. For a longer inscription, ask our parent company InstaPlaque about a custom plaque.

Yes. The same three plaques are available for other pets. Send a clear photograph so we can see the details.

If they are together in one clear photo, send it and we’ll tell you honestly whether it will work. For a group portrait made from separate photos, ask our parent company InstaPlaque about custom work.

Use a soft cloth. For the outdoor stainless stake, use water and a little mild soap, then rinse and dry. Avoid abrasive pads, metal polish, bleach and strong chemicals. Do not polish through the indoor brass lacquer.

This range currently delivers to UK addresses only. You can arrange a gift for someone with a UK delivery address.

Tell us on WhatsApp that it is a gift. Gift wrapping or a printed card is not a standard part of the order, so ask before ordering if you would like a note included.

No. It opens a suggested message with a random PMP reference. You can edit it, attach photos and send it when you are ready.

Yes. Email your photo, their name and any dates or words to hello@petmemorialplaques.co.uk and we’ll reply with your preview.

Yes. Send us a photo on WhatsApp and we’ll design a plaque around it, with their name and your words, and send you a preview. There’s nothing to pay and no obligation to buy.

It arrives usually within a working day, in your WhatsApp conversation. If you emailed us instead, we reply by email.

A clear, well-lit photo where you can see their face and eyes. Phone photos are fine. Try to avoid screenshots, heavy filters and photos taken from far away. If you have a few you like, send up to three.

Tell us you’re happy with it, and which metal you’d like for a round or standing keepsake. We send a secure payment link for that plaque. You pay by card and enter the delivery address there. Payments are taken securely by Stripe for InstaPlaque, our parent company. Your bank statement may show InstaPlaque.

Round keepsake: stainless steel £89, brass £99. Standing keepsake: stainless steel £89, brass £99. Garden stake £129. Every price includes their picture engraved from your photo, their name and dates, and UK delivery. We’re not VAT registered, so there’s no VAT to add.

Yes. Before you pay, reply in the same WhatsApp conversation and we’ll update the preview. Please check names, dates and spelling carefully before you approve it, as we make the plaque exactly as shown.

Yes. The preview comes to you, so you can check it first. When you pay, enter their address for delivery.

We make and send your plaque within 15 working days of your order. Allow around 1–3 working days in transit after dispatch; remote locations may take longer. UK delivery is included. For Christmas delivery, send your photo by Thu 26 Nov and approve your preview by Mon 30 Nov.

The garden stake is made from stainless steel for the garden. The round and standing keepsakes are made for indoors.

Stainless steel has a cool silver tone. Our brass is matte lacquered: a warm gold tone with a soft, low-shine finish. The round and standing keepsakes come in either: £89 in stainless steel, £99 in brass. The garden stake is stainless steel.

Because each plaque is personalised, the usual change-of-mind cancellation right doesn’t apply. If it arrives damaged or isn’t as shown in your preview, contact us and we’ll put it right. Your legal rights are not affected.

We use them only to make your preview and your plaque. We don’t publish them, or your plaque, without asking you first. Our privacy notice has the details.

Yes, through our parent company InstaPlaque. It makes custom plaques in other sizes and shapes, including memorial plaques for people.